Mobile In-Store
Using the mobile phone to interact with customers while they are in the store offers a range of short- and long-term opportunities for both company and customer. By asking the customer to interact on specific offers, store operators can generate more business and develop a stronger relationship with their customers.
Customer responses while inside the store can create extremely valuable leads while at the same time providing enhanced customer service and better product value.
Customers can be asked to request the special offer of the week, participate in a competition, take a poll and receive rewards and so on. Asking permission to contact the customer again with relevant product information can ensure a long-term customer relationship that can be used to build customer loyalty.
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